The Compelling Case For Retargeting Ads

Retargeting Ads

There is a compelling case for retargeting ads and this article will explain exactly why every business with a website needs to implement retargeting in my opinion.

When I started out as a business consultant, I learned that there were just 4 ways to grow a business:

  • increase the number of customers of the type you want to have
  • increase the number of times that customers come back
  • increase the average value of each sale
  • increase the effectiveness of each process in the business

Retargeting has the potential to impinge on all 4 ways to grow a business but, more specifically, it brings customers and prospects back into the business.

But let’s look a little closer at the true benefits of retargeting…

The Benefits of Retargeting

In overall terms, retargeting reduces the RISK of doing business online.  Let me explain why I say this.

Getting traffic to your site costs money:

  • either you have to create content (and get it ranked in the search engines) to drive organic or (as it is sometimes referred to as) ‘free’ traffic (- it is not free because someone had to spend valuable time creating the content and time is money!)
  • you paid for the click
  • or someone referred  the visitor to your site and you may have to pay for that referral to incentivise further referrals.

The sad fact is that most of that traffic will visit your website and leave it and never return – some say that this figure is 98% on average – but it all depends on the source and quality of the traffic and the ability of the page you send them to convert the traffic e.g. if your traffic is going to a squeeze page with a compelling free offer you may convert 50% of the traffic or more if your traffic is targeted.

Nevertheless, for most websites let’s assume that 98% of visitors that visit the average website leave without taking action and never return.   That’s a massive waste of traffic.

This is why top marketers try to persuade their website visitors to optin to their list by making a compelling free offer – once on their list it enables them to send emails and bring them back to whatever web page they wish.

Even this strategy is far from efficient as much depends on your email reaching your recipients inbox, then them opening it and then clicking on your link.  With the amount of emails flying around the internet, email clicks are expensive assets to accumulate and require a degree of marketing and copywriting skill to capitalise upon.

Retargeting enables the website owner to ‘capture’ 100% of unique visitors to their website and gives us the ability to follow up with those visitors via paid retargeting ads.

This is truly beneficial as these website visitors are HIGHLY targeted – they have already shown an interest in your website and what you have to offer.

It’s a well known fact that most potential buyers will not buy on their first visit but require 4-8 ‘touches’ or contacts before they know, like and trust you enough to buy.

Retargeting ads enable you to follow-up efficiently with these potential buyers and convert them into buyers and sales revenue (which is the whole point of the exercise).

The important point to realise is that you can easily monitor the cost of your advertising versus the sales return from that spend and also tune your advertising to improve your return so you can be sure that you are getting a good return on your investment.

Perfect Audience (a well-known retargeting company) reckon that they create $10 of sales revenue for every $1 spent on retargeting ads – that’s a 1000% return.

If that is true, can your business (or mine for that matter) really afford NOT to do retargeting?

I think that that claim is at least worth investigating, don’t you?

How Retargeting Ads Work

Explaining RetargetingTo a Customer

 

This simple diagram explains simply how retargeting works. You prospects visit your website, a cookie is added to their browser automatically, they leave your website without taking action, they then see your adverts wherever they go on the internet.  When they click on your retargeting advert they are sent back to whatever web page you wish.

You can also segment your retargeting lists.  For example, if they visited your website, opted in but did not buy your paid offer, you would not want to send them back to your optin page again.  Your ad would need to take them back to your paid offer – you can segment your retargeting lists and set up your campaign so that only visitors who did not optin are sent back to your optin page and those that did optin are set to your paid offer.

This can get quite sophisticated if you have a long sales funnel!

How To Implement Retargeting

You can implement retargeting for your business in a number of ways:

  • sign up with Facebook, Adroll or Perfect Audience and follow their online training
  • buy a third-party training programme – this what I did
  • hire someone else to implement this for you if you have no inclination to get technical.

It is my intention to provide a retargeting ads service to any business that wants to set this up – please contact me if you would like a free intial consultation and quotation.

What Is Retargeting?

If you are asking yourself ‘what is retargeting?’ then this article will hopefully help you.

You may have heard about retargeting from other marketers or you may even have noticed those annoying adverts following you around following your visit to a particular website.

Traditionally ‘retargeting’ was (and still is) carried out via email marketing i.e. you opted to someone’s list and they followed up with you via email to persuade you to buy the next product in their sales funnel.

The business case for doing this is that only a small proportion of visitors to your website will buy on your first visit but if you follow up with your visitors you will substantially increase the number of buyers once they get to know, like and trust you.

Nowadays retargeting is much more sophisticated.

When you visit a web page that has a retargeting pixel on it (a small snippet of code), it drops an anonymous browser cookie so that when the cookied browser searches the web it lets the retargeting ad provider know and they will then serve your ads to people who previously visited your website or specific web pages.

This means that you can build ‘custom audiences’ either for people who visit your website as a whole or you can create separate audiences for each page they visit or category of page they visit.  This means that you can create extremely targeted audiences.

For example, if your visitor visited a page about video marketing and left without purchasing you can follow up with them via retargeting by serving your video product advert.

How will your retargeting provider know if someone purchased your offer or not i.e. only serve your ad to people who didn’t buy? Well you can set this up in your retargeting by excluding people who who landed on your thank you page or whatever page you identify.

You can also select how long the retargeting ad is served for – you may only want to serve up your retargeting ads for say 3 days after their initial visit but you can opt for up to 180 days if it is cost-effective for you to do so!

The technology is extremely simple and logical to set up – as I said, you just need to paste a piece of tracking code in your website page header and then select your settings when you set up the retargeting ad.

If you are setting up retargeting ads to push your website visitors through a sales funnel, then this post by Ryan Deiss’s team may help you to understand the process.

If you are not using Facebook then you can set up banner ads in SiteScout.com for visitors that come to your site from places like Google – it is free to set up an account on Sitescout – presumably they are rewarded through your advertising spend via their site (- when you have tested their site you need to deposit a minimum of $500 with them for your initial advertising campaigns so they are effectively deterring the minnow marketers!)

Of course, you really need to test how cost-effective paid retargeting ads are by tracking your retargeting advertising costs versus the additional revenue generated and then perhaps to seek to increase your returns by split-testing for better conversions.

You may say to yourself that it is more cost effective to use email marketing but with low open rates and dummy email accounts, this may not be the case any more – you need to find out by testing this for yourself.

Hopefully this article helps you to answer the question ‘what is retargeting?’  If so, please optin to my list in the sidebar to keep yourself ‘in the loop’!